For a solo founder of a seasonal business, decisions on how to spend time today can impact sales for months to come. When busy season began to feel more hectic but less productive, this founder made the commitment…
For a customer-centric manufacturer, finding and keeping great talent is always a priority. But as the company grew, leadership needed a way to define roles, set expectations, and manage performance.
Implement a business operating system (BOS) sustainably, in service to the company’s business objectives and as a means of providing structure for this family-run business.
Prior to COVID, 1% of sales were online. All classes, events, new merchandise arrivals were handled in person through floor displays, sign-up sheets, and in-person ticket…
