Who
Company Founder
Hillary Hellman, PMP
Ascend Coaching Solutions
Purpose
1) Develop a way to track KPIs 2) Create a habit of reviewing them weekly 3) Decide on a plan for the coming week based on those metrics
The Turning Point
For a solo founder of a seasonal business, decisions on how to spend time today can impact sales for months to come. When busy season began to feel more hectic but less productive, this founder made the commitment to hold himself accountable for his most important metrics and how those needed to shape his and his team’s time management.
What We’ve Done
A custom scorecard now tracks all the business’s KPIs in one easy-to-understand place. Weekly check-in meetings ensure that the metrics get looked at, and decisions are made about how to respond in the coming week.
Results
The founder makes data-driven decisions regarding short-, medium-, and long-term priorities.
