Shift: Focus on Relationships

Today I’d like to take a few minutes to discuss relationships ~ specifically:

  • The “Why” ~ leaders should care about developing business relationships
  • The tools to build those relationships and
  • The benefits of business relationships

Hi, I’m Wendy Dickinson. I’m a certified coach. I started my career as an outpatient therapist and then became a business owner.

Our world is one of change, innovation and disruption ~ VUCA.

  • This year we’ve seen an 18 year low in unemployment
  • There are 6.7M job openings
  • The costs to replace a high-turnover, low-paying ($10HR) worker is about $3300 each time a business owner has to replace that person

Going forward, business owners face a shortage of skilled labor. How can any of us achieve our objectives without the people to carry out the work? As leaders, our job is to deploy and allocate resources to achieve organizational objectives.

I believe that most organizations struggle with the human factor. Relationships can be messy, time-consuming, and stressful. They are difficult to quantify, measure and there are many leaders who choose not to mine that particular vein of gold because of those costs.

But what if those messy, time-consuming, stressful relationships were imperfectly, generously, respectfully framed? How would you feel about those kinds of relationships? Leaders can develop systems and processes for illness, loss, setting up for FLOW, and mistakes that can build the community’s body of knowledge and experience.

Leaders have the power to model humanity at its best within the workplace community.

You can do this by building a community within your company that uses a growth mindset, awareness, and resilience in facing every obstacle on the path to success. How do you do it?

  • Focus on creating safe spaces for relationships
  • Be aware – know yourself and your community
  • Allow everyone to evolve into the people they were created to be – offer your people the opportunity to find autonomy, mastery and purpose in meaningful work and allow them to do it imperfectly.
Wendy Dickinson

About the Author

Wendy Dickinson is the founder of Ascend Coaching Solutions LLC, a coaching firm that specializes in working with business owners and executives who plan to expand their leadership capacity as their business grows.

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